Frequently Asked Questions
About
We have a network of 6,500 clinics across the country, with the ability to identify and set-up clinics for additional needs that may arise. Our wide reach allows you to have a clinic near your facilities with consistent protocols, consolidated reporting, and meets state requirements.
Best of all, we are more than a network of clinics, you can mix and match delivery methods, with options for on-site testing through our mobile units, and on-demand options to fit your needs.
If we don’t have a clinic currently in our network with a clinician with a national registry, then we will identify, audit and train a clinic geographically desirable to meet your requirements.
We have three ways to deliver services that suites your testing needs, demographics, and location of your facilities.
The first method is our on-site service. We can come to you and test 4-people at a time on one of our mobile units, or test 4,6, or 8 people at a time in a conference room at your facility. We also have a medical platform that offers full medical exams on a larger capacity unit that has examination rooms, digital x-ray equipment, audio booths, EKGs, blood draws and more.
We also have a network of over 6,500 clinics around the country where we schedule directly, and provide occupational healthcare near your facility. Every clinic in our network has been through an extensive audit and training. Our medical clinics and after-hours, we also have a dedicated network of specialists and diagnostic centers. Our clinics have translation services up to 200 languages, we can have translators on a call in under a minute.
The last way we deliver service is through our on-demand technology-enabled platforms. Using on-demand services allows you to conveniently meet your needs as-needed. We offer tablet-based hearing testing, to self-administer your occupational hearing program. Our tele-triage option provides instant access to medical injury care over the phone, saving time, money, and reducing unnecessary recordables. Instant Oral Fluid drug testing provides a way to drug test employees quickly, to expedite the hiring process, or know if an employee is cleared with a post-accident incident. Our online medical clearances also provide an on-demand service through our online questionnaires.
Services
Our comprehensive suite of services covers all your occupational health and safety needs throughout the health employee life cycle, with one company. We work with you to develop a program that works for you, including auditing, consulting, and industrial hygiene.
Our pre-employment services get your next great hire vetted, with quick-turn background checks, drug and alcohol program options, medical regulatory compliance testing to get a baseline of health, and more. Our injury management services gets you quality care, with the scope for quick access. We have a tele-triage program that provides phone-enabled immediate clinician-based care, case management through our clinic network, and claims services where we advocate for you at every step.
We perform Medical Regulatory Compliance testing as well with everything you need for a hearing conservation program, respirator clearances and fit testing, and other medical hazard surveillance.
The respirator medical clearance is done through an online questionnaire. We send you a link via email which you distribute to your workforce. Your employees click the link to access the medical questionnaire. When the questionnaire is completed, employees can view and print a copy of their results. The program administrator will then receive a notification by email letting you know which employee has completed the questionnaire, as well as the respirators they are cleared to wear. Additional reporting is available through your XM Solutions account.
Prices vary depending on type of service, delivery method, and other factors. We work with you to find the most cost-effective option and the best fit for you and your priorities. Reach out to our sales team for a program review or comprehensive proposal.
Scheduling
We understand that businesses have different needs and work shifts, and you may operate 24/7 to fulfill the needs of your customers. We do our utmost to customize scheduling and delivery method to reflect your operational and work shift needs.
For onsite services we have a full-time team of schedulers that specialize in coordinating logistics in your region, who are a liaison between you and the technician to make sure you have a smooth day of testing. Please allow for 30-45 days before testing is required to secure a testing date.
For clinic services we schedule directly with employees to accommodate different schedules and take the onus off employers.
If you are an existing client with annual testing, we track your service dates and will reach out to schedule your next service.
There are various prerequisites depending on your service.
For the mobile unit, we require a flat, quiet area for testing and specific electrical plugin equipment depending on the type of unit.
Depending on your service, there are certain clearances and/or forms required prior to testing. Your scheduler will assist you with identifying any requirements, and what specific information we need prior to testing. For example we need to know how many masks are being testing, what make and model, and what fit testing option you would like prior to an on-site respirator fit testing event.
You must determine several things, including how many employees need a test, to help determine the most appropriate delivery method.
On-Demand hearing testing with Salux, requires a quiet room under 45 decibels and a wi-fi connection. Salux requires someone to administer testing. This contact will have the login information, perform calibrations prior to testing, and be nearby to support employees if needed. You also need a space that can accommodate employees testing comfortably.
Data Management & Reporting
At the end of each test day, you will receive a hard copy summary of that day’s tests. Within 24 hours of testing you will have access to the majority of your testing via our client data platform. For medical surveillance, screening, and clearance data, your professionally reviewed materials will be mailed to you in a comprehensive report within 30 calendar days.
Examinetics has a HIPPA-compliant online portal where you can access your workforce’s testing data. The metrics and insight provided by our online portal provides you with 24-hour access to reports to assist you in managing your program. XM Solutions offers a broad variety of reports from statistical summaries and trends to specific medical clearance reports. The popular “Shift Follow-up Report” is an example of an actionable report for a hearing conservation program, designed to keep safety managers aware of any red flags
You will have access to current clearance levels for every participant tested and test specific summary reporting. Step by step guidance for audio retesting, work relatedness evaluations and managing your OSHA/MSHA log are also available.
With various options for reporting, you can see your employee results by company, division, department or facility over any time period you choose. Permissions are scalable to give certain departments access to specific data.
Examinetics is SOC 2 Type 2 compliant.
SOC 2 is an auditing procedure that specifies certain standards for a service company to effectively manage customer data based on five areas - security, availability, processing integrity, confidentiality, and privacy. It was developed by the American Institute of CPAs (AICPA) and SOC audits can only be performed by independent CPAs (Certified Public Accountants) or accounting firms.
SOC 2 is a voluntary compliance standard for service organizations. If you are concerned with the security of your data, you should ensure your service providers have taken this important step. SOC 2 compliance should be a minimal requirement when considering a service provider to protect the data and privacy of your company.
Injury Management
An injury management program helps minimize workplace injuries and provides a clear process to protect your company. It reduces downtime and associated costs by promoting faster recovery and return to work. It re-enforces a safety culture boosting employee morale and protecting your business from legal and financial ramifications, while also improving your company's safety reputation.
Our Examinetics injury direct line, puts you in direct contact with a licensed clinician which begins the injury management process. It is important to report injuries as soon as they happen. Through our injury management program incident reporting is available 24/7/365. If an injury is life threatening always get medical care first and then report the incident.
Examinetics injury care program is supported by the 6,500 clinics in our network. When you start your injury management program with us, we identify clinic options and can set up a clinic in your radius if there isn’t one already. After an injury occurs, we will recommend which clinic the injured employee should report to based on location, day of the week, time of day, and nature of injury.
Examinetics has an extensive program development service that assesses trends and tendances related to work related injuries so that corrective actions can be implemented.
Our injury management program helps identify areas of improvement through a safety audit and provides tangible directions on how to implement safer practices. As your provider we provide safety training programs, ergonomic assessments, pre-hire assessments, drug and alcohol programs.
You can track the process through our client portal that provides specific injury treatment information, duty-status, and facilitates scheduling follow-up appointments.
It’s ideal to report injuries within 15 minutes so employees get treatment in a timely fashion, which can significantly impact the prescribed plan of care. Our tele-triage injury care provides immediate phone access to a licensed clinician who will take an incident report, provide remote first-aid care, and assist with a plan of care.
Drug & Alcohol Programs
Our programs have after-hours support to keep you covered whenever you need drug & alcohol testing. Through our hotline we gather specific information around requirements and schedule drug and alcohol screens at an after hours clinics. Our instant oral fluid option provides as-needed non-invasive testing without having to schedule a test.
There are several factors to consider when developing a drug testing program. Our experts in occupational health and drug and alcohol programs can help you find the best program for your needs. We make sure you have the right panel, specimen type, and process to protect you and your company. We develop and manage drug and alcohol programs that adhere to all the different regulatory agencies as well as to specific union and project site requirements.
Our drug and alcohol programs provide saliva, urine, hair, and breath alcohol options. Saliva testing is available in instant and lab-based depending on your testing needs. We also have instant and lab-based for urine testing. Our testing specimen options combined with a wide variety of panels means we can find the best fit for you.
Pre-Employment Post Offer
Doing medical regulatory compliance testing when an employee is hired on provides a baselines of health. This provides a complete timeline from hire date to protect your business.
Physical ability testing helps verify that a candidate can physically do essential job functions. Doing these assessments verifies that a job hire can be effective at their job and help prevent unnecessary injuries in the future.
Respiratory Protection Program
A respirator fit test determines whether or not a respirator fits over an individual’s nose and mouth and makes a tight seal to protect from hazardous airborne particles. There are two types of fit tests. A qualitative fit test determines if the person being tested can smell/taste external agents through the mask. A quantitative fit test uses a machine to assess the adequacy of the seal that is formed around the face by having the person do various exercises and maneuvers to detect potential leakage.
Qualitative fit testing is a subjective pass/fail method used on half-masks that rely on a user’s sense of taste to detect air leakage from the respirator. The test uses Bitrex (a harmless, bitter-tasting chemical) or Saccharin (a sweet-tasting chemical), which will determine whether the mask passes or fails.
Quantitative fit testing measures the amount of air leakage into a tight-fitting facepiece relying on the assistance of a measurement calculating machine, while the employee performs various physical movements. This method of fit testing is provides a numerical measurement of the respirator seal effectiveness and can be used a wide variety of mask types.
A fit test is required for all negative or positive pressure tight-fitting facepiece respirators. This includes both supplied-air respirators and air-purifying respirators, such as filtering facepiece (N95), half mask, full facepiece and powered-air purifying respirators.
In accordance with OSHA 29 CFR 1910.134, if it is mandatory to wear an N95 respirator for your work, a fit test is required.
Per the OSHA Standard, fit testing is required prior to initial use, whenever a different respirator facepiece (size, model or make) is used, and at least annually thereafter.
Even though a respirator may not be required for the job you’re doing, you may want to use a respirator for protection while doing certain tasks. Though fit testing is technically not required in this scenario, it is important to ensure that wearing the respirator will not be detrimental to your health. OSHA still requires certain obligations from your employer.
All facial hair that may impede a tight seal for a facepiece must be shaven. Neatly trimmed, closely shaved facial hair, such as small goatees or mustaches, may be acceptable while wearing a respirator. Full beards are not acceptable.
According to OSHA 29 CFR 1910.134:
The employer shall not permit respirators with tight-fitting facepieces to be worn by employees who have:
- Facial hair interfering with the sealing surface or the value function.
- Any condition that interferes with the face-to-facepiece seal or valve function.
This requirement applies to both negative or positive pressure respiratory protective devices that rely on the principle of forming a face to facepiece seal.
Beard growth at points where the seal with the face and respirator occurs is a condition that has been shown by numerous studies to prevent a good face seal.
Miscellaneous
The primary purpose of medical surveillance is prevention. Surveillance helps to identify hazardous exposures. OSHA medical surveillance programs typically include the analysis of medical and work histories, physical assessment and biological testing, as well as atmospheric testing to determine the levels of certain contaminants in the environment. Information gathered in the process comes from both the employer and the employee. Under medical surveillance programs, periodic occupational health screening is required initially and at regular intervals thereafter.
Occupational health screening is a component of a medical surveillance program. Screening is clinically focused, and targets early diagnosis and treatment of conditions that may be the result of a work related hazardous exposure. Occupational health screening is specific to the type of hazardous exposure, and is required initially and at regular intervals thereafter.